Website regulations and company responsibility

 
introduction:

  • The website is operated by Elad Dan and is used as a virtual store for the sale of clothes and fashion accessories.
  • What is stated in these regulations in the female language is for convenience only and the regulations refer to members of both genders equally.
  • The purchase through the site is subject to the conditions specified in these regulations. The mere purchase of the product on the website will constitute a declaration by the customer that she has read the instructions of this regulation, understood them and agreed to them. The regulations constitute a binding contract between you and the company.
  • Eladan Boutique reserves the right to change the regulations from time to time at its sole discretion, without any need for notice and/or advance notice.

general:

 

  • Eladan Boutique does its best to make sure that the information presented on the website is the most accurate, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and the company will not bear any responsibility arising from or related to them.
  • The images of the items on the website are for illustration purposes only and there may be differences between the images shown on the website and the items actually sold.
  • The site management is entitled to offer promotions, benefits and discounts on the site. The management of the site may at any time, at its sole discretion, stop these promotions, benefits and discounts, replace them or change them, without having to give any prior notice.The website management is entitled to update the prices of the products and the delivery from time to time and without the need for prior notice. The valid price for the order made by the orderer is the price that was published when she completed the order process (which includes the delivery of credit card information). It should be noted that if the prices were updated before the ordering process was completed, the orderer will be charged according to the updated prices.

 

  • In addition to the information you provide when leaving details on the site, the site collects certain information about your computer, through which you visit and perform actions on the site. The information is collected automatically (including through the use of "Cookies") and may include IP addresses, browser type, times of browsing and entering the website, the method of browsing and the tool you use for the purpose of browsing, details about your Internet provider and the addresses of the websites from which you arrived.

the purchase:

  • The website allows customers to buy the product conveniently, easily and safely via the Internet
  • The company reserves the right to stop the marketing and sale of the product at any time, as well as deny the right to purchase on the sales site at its discretion.
  • The purchase on the site is by credit card only and the transaction will be carried out after approval by the credit card company.
  • The price of the product on the website includes the VAT.
  • You can purchase the product on the website at any time until the stock runs out. Confirmation of the purchase operation is conditional on the fact that the product is in stock in Eladan Boutique warehouses at the requested delivery date and/or at the time of the order. However, if it is not stated that the product is not in stock and the product was not downloaded from the website until the order was placed, Eladan Boutique will not be obligated to sell the product, and the buyer will not have any claim and/or claim in this regard for any type of damage, including direct damage or indirect damage caused to the purchaser and/or third party. The aforementioned is subject to the fact that the website management will refund the orderer the entire amount she paid if she did pay to the Eladan Boutique company.

Returns and cancellations:

  • You can cancel a transaction or exchange an item up to 14 days after its purchase.
  • Exchange or return of an item will be possible subject to presentation of an invoice and provided that the item is in good condition, has an original label and has not been used at all.
  • The deal can be canceled by contacting the company's customer service by phone or by e-mail. The cancellation of the deal will be valid only after receiving an e-mail from the company confirming the request to cancel the deal.
  • In the event that the cancellation is approved and the customer received the product - the product must be returned to the company where the customer will bear the cost of shipping the product back to the company, this is in addition to the cancellation fee (5% or NIS 100, whichever is lower).
  • The transaction cancellation policy detailed above will only apply to products purchased on the website. The company will not handle the return of products purchased through another source.

Delivery and transportation of the product:

  • The company will take care of delivering the product to the customer to the address typed by him when making the purchase on the sales website, within 14 business days.
  • The company will not be responsible for any delay and/or delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control. As examples, malfunctions, delays, strikes, natural disasters, malfunctions in the computer system or telephone systems that will affect the completion of the purchase process or malfunctions in the electronic mail service.
  • The product price does not include the shipping cost.

Customer Service:

For any questions or inquiries about the product, you can contact the company's service representatives at 052-6661026

Warranty and service:

  • The warranty for the product covers material defects in the body of the product and/or its operation which were caused by the company.
  • The warranty for the product is given for a period of two days from the day of receipt.
  • The company's responsibility will not apply in cases where the defect in the product is caused by use that is not in accordance with the instructions of the manufacturer and/or the company, including washing and/or any other use of the item of clothing.
  • The warranty is only valid for a customer in possession of an original proof of purchase and only if the purchase was made through the store on the sales.com website. The company reserves the right to require the customer to prove that he is the original purchaser of the product.The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The company's total liability with respect to any defective product will in no case exceed the purchase price of the defective product.
  • The company will not be responsible for any direct or indirect damage resulting from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage - as far as the law permits. The customer bears the responsibility and all risks and obligations for loss, damage and damage to his body and/or his property and/or the property and/or the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused due to the sole negligence of the company
  • To activate the warranty and receive service for the product, contact the company by phone: 052-6661026

Information security and privacy:

  • The Eladan Boutique company, as well as sister companies and other sub-factors acting on behalf of the Eladan Boutique company and in accordance with the same standards, may use the information appearing in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.
  • The company takes common precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company's control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.
  • The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.The "Send" button constitutes consent to the Eladan Boutique company or anyone on its behalf to use this personal information in order to provide you with information about the products and additional information via email or otherwise, on services and resources related to the products of the Eladan Boutique company. In addition, this personal information may be used for market research purposes. If you wish to remove your personal information from the company's mailing list at any time, call: 052-6661026
  • By clicking the "Send" button, I confirm with my signature the form and its conditions.

Intellectual Property:

  • All intellectual property rights in this sales site are the exclusive property of Eladan Boutique.
  • Do not copy, reproduce, distribute, publish or use in any other way any information from this sales site, unless consent has been given in advance and in writing on behalf of the company.
In conclusion:
  • We at Eladan Boutique do our best to provide you with quality products at the requested time. If you believe that the products you purchased through the website or the services are defective in any way, you are welcome to contact customer service at 052-6661026, and the website management will handle the request as soon as possible.
  • Many parts of these regulations were copied with permission from the website https://iwebsite.co.ilq